Audience segmentation is the practice of dividing broad stakeholder groups into smaller, more homogeneous segments that can be engaged more effectively through targeted approaches.
Defining Required Behavioral Changes
Competency: Identify and specify the changes required in audience attitudes
Stakeholder Mapping and Visualization
Competency: Assess and visualize affected and influential audiences for a
Strategic Listening in Diplomatic Practice
Public Diplomacy competency 6: Solicit, listen to, and understand the